“If you live anywhere near Grand Rapids, MI this is where you need to go for your tech repairs/questions. The owner Zak is knowledgable and creates a stress free experience you likely will not find anywhere else. Highly recommend.”
“From the moment you walk in you know your experience will be different. Always had poor experiences when a device needed repair from the standard franchise repair shops which is why I avoided the repair for almost a year. Fortunately I found Zak and his downtown location. Zak is extremely professional and it is obvious that he cares and takes pride in what he does. I left him with a previously repaired iPad and when I picked it up it was evident that he not only corrected previous mistakes but took the time to make it look as nice as possible. Thank you Zak. Hopefully it will be a while before I have another repair but when I do I know where I will be going!!”
“I was able to sell a few iPhones I had lying around and got cash the same day. Zak was a very friendly person and it was a pleasure chatting with him for a few minutes. I’d highly recommend Lake Effect to anyone selling old phones or need a repair done on a phone.”
“Just bought a MacBook Pro about a week ago. It’s working great. They cover the computer for 30 days. I highly recommend this store. The products are in great shape for used products. The store is very clean and the staff if very friendly.”
“Zakry is the best! He is a combination of honesty, integrity and expertise! When buying a used phone it’s really wonderful to know he stands behind the products he sells with an awesome guarantee. He really cares about his customers and has a passion for what he does.”
“My wife and I were in town visiting family and her phone crashed. We were able to stop in a get a new phone (for a great price and in excellent condition for that matter) on the spot and it was activated and working within the hour. Easily the best place in town. Highly recommend stopping by with any phone or Apple product issues!”
“I’ve bought 2 phones from here both iPhones. Zak the owner has been great both times. Prices are very good.”
“Lake effect is awesome and true to their word. I moved across the country and my phone screen started having issues, they let me mail my phone back to fix it and mailed it back to me for free per their lifetime warranty agreement. This is the spot to go”
“Professional service, nice storefront, quick and quality repair, reasonable price. We were in and out within an hour. Phone looks great. I will use Lake Effect any time I need a phone repair. Thanks for the great service!”
“I have now taken my phone and my son’s tablet to lake effect and both have been fixed in a very timely fashion. They take the time to actually talk to the customer and keep you updated on the progress of you devices fix. If I could give more than 5 stars I would!”
“After dropping my iphone a couple times, a series of black horizontal lines started to bleed into the screen. I took it to Lake Effect Phone Repair, which was conveniently located downtown near my office. When I walked in, I was greeted by the owner Zakry, who quickly diagnosed the issue, gave me a straight-forward price corresponding (which was 35% less than the competition) and said he would have it done in an hour. Within a half hour, Zakry called me to tell me he was finished and I could pick it up. Having used my newly repaired iphone for the last couple weeks, I can say that his work is flawless and the iphone functions like new. He even threw in a screen protector for free. A+ experience all the way around.”
“Zak was excellent to work with! We had been shooting messages back and forth finding what I needed; I called, paid over the phone and he made the process so simple! And his prices were way better than any other store I have found - and I’ve been searching for a while!! Very thankful!”
“I needed a screen protector and phone case for an iPhone 11. Zak was very friendly and was able to get me exactly what I needed. He even installed my screen protector perfectly the very first time! Would definitely recommend this place to anyone.”
“Called Lake Effect when my screen cracked after falling from the hood of my car. Zak told me to bring it in and he did a phenomenal job fixing my phone to a “like new” condition. He had it done within an hour or so... I was amazed!!! The store was sleek and modern with a good selection of phones, accessories, and even clothes. I will definitely be back again & highly recommend this local GR business!”
“100% Better! My iPhone 7 was in desperate need of a new 9-pin receptor. Zak replaced the gizmo and a new battery while I waited in the lounge area. My two year old phone seems like it is new again! Zak answered all my questions in a patient, courteous and professional manner. Fair pricing, A+++, Great Service.”
“1 & 1/2 hours for a battery swap on one iPhone and a microphone replacement on another. Quick, professional service. There is no other place to go. Trust your repair to Zakry, you will not be disappointed”
“This place has amazing customer service. Reasonable prices for phone and accessories. Would recommend this place for phones and phone repairs”
“Very fast and fair pricing when repairing my iPhone rear camera. I highly recommend Lake Effect Phone Repair”
“I found Lake Effect on the web while searching for a locally owned phone repair shop. I had an unlucky break in my Samsung Galaxy Note 9 that I wanted to have fixed. I reached out to Zakry through his website (which is awesome by the way). I heard back from him as soon as the store opened the next day. He was very responsive. He was able to get parts ordered and received the next day for a 2-day turnaround on completed replacement and repair. Would highly recommend! Check out his brick and mortar location or visit the website!”
“Incredible place! I’ve been here twice for two different reasons and have been incredibly happy both times! iPhone X screen repair is amazing and was super fast! I will be back and telling everyone I know about it”
“Awesome experience with Zakry! A phone was dropped in water so he opened it up and dried it out, tested the main components while I waited. No luck on the repair but he had several refurbished and new iPhones. I picked up a used one at a good price. He also has some good deals on iPads. Which I will definitely go to his shop to shop for.”
“I called Zak at 11:00 AM right when the store opens and was able to drop my phone off immediately. By 1:00 PM, my phone was diagnosed with a new battery installed and it only cost me $30. Zak was extremely friendly, helpful, and provides a great service at unmatched value.”
“Great customer service, professional, courteous, quality work done and done quick. 11/10 would recommend”
“Repaired my daughters iPhone screen and replaced battery in less than an hour. Price was very reasonable.”
“Zakry did a great job in less than the hour he said! I would highly recommend to anyone needing screen repair!”
“Lake Effect is the only place where I’ll take my phone for repair. Zak is very friendly and professional. I have been here on multiple occasions with my phone basically destroyed and he has brought it back to life. The products he sells are always under retail prices and are in prime condition. This is definitely a hidden gem! Would highly recommend!”
“Best place to bring your broken phone! Zak is super responsive and is able to fix your phone quickly. All repairs are quality and for a good, fair price! Wouldn’t bring my phone to anyone else!”
“This place is amazing! It’s super efficient and cost-effective. Had two phones with cracked screens replaced, both the same day.”
“Best place to get your phone repaired. Zakry was an amazing guy who replied back with answers and fixed my iPhone 5s, replacing the touch screen and battery super fast compared to other places. My phone came back like a brand new phone. Definitely recommend to my friends and family. Thank you Zakry!!!”
“Fixed my iPhone 11 Pro Max in about an hour and threw on a screen protector!”
“It would be great to not break my phone again, but if I do, I am so happy to return to Lake Effect Phone Repair. Service was very quick and very friendly and the pricing was great. This place makes fixing your cracked phone screen no big deal. 10/10 would recommend over any other repair place I’ve been to.”
“Had a great experience selling my phone here. Awesome customer service, and owner was very honest. One of those interactions where you walk away impressed, and that doesn’t happen nearly enough nowadays. I will definitely be back next time I need something. Thank you!”
“Top notch!! Excellent knowledge and stands behind products they sell. You can buy here with confidence, knowing they know what they are talking about and will follow through with professional and knowledgeable customer service.”
“I am super impressed with Zakry and Lake Effect Phone Repair as a whole. Great service and a great store layout make for a pleasant experience. Lots of Apple Products to choose from!”
“Zak was friendly, fast, and affordable. Fixed my iPad in a day, and for less than anyone else in the area. I will be taking all my broken devices to him from this day forward.”
“In recent weeks, I’ve had bad luck with dropping my phone exactly to the point where the screen has been smashed every time it hits the ground. Took my phone to Zak who is transparent about his services! Super sweet and replaced my screen in under an hour! Thank you Zak!! Life saver.”
“Stopped by just to see what they would quote me for a phone repair. Turned out to be the most affordable I found over uBreakIfix, Genius, and Device PitStop. Had it all repaired and back to me within the hour! Great store layout and quality prices is what I will remember from my visit. Highly recommend checking them out!”
“Owner was really nice. The store was very clean and nice. Easy parking practically right next door. Sold my phone, face be exactly what I asked for it. Didn’t try to haggle at all. Was a pleasure doing business with them.”
“Zak is the best! My whole family goes to him for all things phone related (new phone purchases, repairs, and accessories) and have never been let down! He’s got me out of a jam more than once!”
“ I always put phone repair shops in the same category as a shady used car lot or oil change shop. I generally avoid them and take my phone straight to the Apple Genius Bar for repairs. I found Lake Effect Phone Repair online, their website set them apart and figured I would give it a try. They did not disappoint, I will only take our phones there to be repaired from now on. The owner quickly diagnosed the problem and repaired my phone. I have had similar issues repaired before and this was by and large the least expensive quickest fix. Highly recommend.”
“My Galaxy S9+ needed the battery replaced. Verizon lists Lake Effect Phone Repair as an authorized repair service (eligible for 100% reimbursement due to my protection plus insurance), so I called to find out pricing and availability. Zakry answered the call immediately and quoted half the price of other repair shops. He was able to get the battery in stock quicker than he originally quoted and let me know I could stop in anytime without an appointment (big plus in my book). An hour after I dropped it off, it was ready to go. Great service, highly recommended!”
“Very friendly, very efficient, and very very good quality. I would recommend to anyone !”
“I highly recommend Lake Effect. Very professional and responsive staff. I was able to get my phone fixed quickly and with high quality. I dropped it off and picked it up within a few hours. Hopefully I never bust my phone again but if I do I’m going back to Lake Effect!”
“I took my phone in to Lake Effect to fix what I thought was a faulty charging port on my iPhone X. Instead, Zak simply cleaned out the port and it works as new. Instead of making an easy sell (for something I didn’t need,) Zak had the integrity to not upsell. I will definitely recommend Lake Effect to all of my friends. Great customer service!”
“The back of my Pixel started to come loose, caused by a swelling battery. I took it to Zak yesterday and he returned it today with the new battery installed and the back back in place. Reasonable prize and a straightforward person. If I have other problems with my phones, I will run back to Lake Effect. Oh, and there was easy parking right in front of the shop.”
“I found this business via Facebook Marketplace. They responded first there and were very helpful. I purchased an new, unopened iPad Pro 2020 12.9” from them and it was shipped the next day and delivered to my address in less than three days for free! They even incurred the sales tax on the item. The product was as advertised, an unbeatable deal. It really felt like I could trust this business and they followed through on that, confirming my feeling. Please support them and check them first for any electronic goods you may need!”
“I can’t say enough good things about Lake Effect! They fixed my broken iPhone and I swear its as good as the day I took it out of the box. Zak is so knowledgeable and trustworthy, I will never take my stuff anywhere else.”
“Zak was super friendly and the service was incredibly fast. I was able to drop my phone off for a screen repair and have it ready in an hour. He has an assortment of refurbished products and new accessories available- which I snagged one for myself. Highly recommend this local business and I’ll plan coming back here over my Verizon insurance shops.”
“I come here whenever I need help with my phone, or just buying chargers and accessories , Zak has been more than helpful every time. I highly recommend coming here, very fast service as well”
“Very good customer service, great communication throughout the process. Inquired for a price, super quick response, screen had to be order but was already in the next day. Flexible with the drop off time and had the repair done in timely fashion! For the price and service, 100% would recommend this place over the chain phone repair shops like Genius (used them in the past)”
“I am literally never going to any other tech shop for repairs again. Zakry was incredibly quick and wonderful to work with; all other shops were quoting me at 5-8 days and substantially more money than Zak. He repaired my phone in an hour the day after I broke it and it works perfectly. I will be singing his praises forever. Don’t waste your time with other repair stores. He also was able to sell me an apple pen and recycle my old tech, and I greatly appreciate that he donates to local conservation funds.”
“Zak is a miracle worker! I never make Google reviews but I just had to after my experience with Zak today. I gave him my corrupt water damaged I-Phone and he brought it back to life. Before I saw him I took it to the Apple Store and they said all my photos and memories were gone. Zak spent hours on my phone and restored EVERYTHING!! Literally could not thank him enough!! Also he makes the environment super enjoyable and eased my worries through the whole process. Would recommend this service to anyone! Thank you again Zak!!!”
“Zakry was very nice and professional. Quickly replaced the battery in my old android phone. Price was good compared to other quotes and service was exceptional. Highly recommend.”
“Top notch quality and professional service - certainly the best bet for iPhone repair in GR!”
“Thank you for the excellent service and quick repair turnaround time! I usually don’t write reviews, but had to because of the excellent service. My husband swam with his iPhone and told it was unfixable after bringing it to multiple other places. We found Lake Effect online and decided to make one last attempt to see if it could be saved. Zak was able to fix it in less than a few hours, at a very reasonable price. I’ve already recommended Lake Effect to family and friends and will continue to use him for future repair/purchases. Thank you, again!”
“I came in for a cracked back glass. Great service and turn around. Pricing is fair and less than competing shops. There’s a reason why Lake Effect Phone Repair has such great reviews. Owner is nice and is very knowledgeable. Definitely would go here again. I would refer my friends and family to this place if they needed a repair.”
“Not only did Lake Effect have the best rates in town, but they also give great customer service. Brought my phone in for a screen repair and it was fixed in an hour. Would recommend this place to anybody.”
“I highly recommend going here! Owner is very friendly and extremely helpful! My screen on my iPhone was replaced in less than an hour. Pricing on repairs is very fair. 5/5 stars very well deserved!”
“Zakry’s customer service was amazing. He made the process for trading in multiple iPhones for my company so simple and the trade in prices were fantastic.”
“Wow! I reached out in communication and heard back so quickly. He was able to get me in that day and fix my phone (replace my screen) in under an hour. I also told him my speaker by my ear wasn’t very loud and he replaced it included in my screen repair! My phone is like brand new! He also was less expensive than other chain places I looked at, is local, and had excellent reviews—this is why I tried him. I highly recommend him and would come back. Go local!”
“I had Lake Effect replace iphone batteries on two different ocassions followed by a MacBook Pro battery. Great service in every respect. I highly recommend Lake Effect. Great people. A++++++”
“I had taken my tablet to a chain style repair store. They wanted to keep it for two weeks and have my passcode, which made me feel a bit uncomfortable, plus I didn’t want to wait that long to get it back. I contacted Lake Effect and Zach’s quote was less money, he didn’t need my passcode and he had it back to me less than 24 hours later - and it’s as good as new. I’m very impressed and highly recommend Lake Effect.”
“After my iPhone screen was obliterated by a falling tree (don’t ask), I called Lake Effect in researching an immediate solution. They were the only company that could help me same-day. In fact, I arrived just before 5pm (they closed at 6pm!) and Zak had me good as new within the hour. They are warm & courteous, fast and more affordable than all of the other companies I called. Conveniently located downtown - easy to park / in and out in minutes.”
“Wow, I never thought I would enjoy my experience at a phone repair place, but here we are. I have had three repairs done over the years at the national chains out in the suburbs, but I’m never going back. Zakry was friendly, super fast, has a really nice store, and was less expensive than other places I have used in the past. If you think you must choose between fast, good and cheap, you don’t need to here; he has all three. I look forward to my next visit, strange as that may sound. Well done team.”
“Zak did an amazing job replacing the screen on my iPhone 8 Plus. I also came into the store looking for a trade and walked out with a new phone! My favorite place to shop local for small businesses in Downtown Grand Rapids. I would recommend him to anyone looking to get their phone fixed”
“My iPhone 8 wasn’t charging through the port and battery was draining fast. Zakry cleaned out the port first to see if that fixed the issue and it did, could have just charged me $80 to fix since I didn’t know any better. Installed a new battery within 30 minutes for $29.99 and my phone works like it’s new. Saved me hundreds of dollars from upgrading. Super nice guy, would HIGHLY recommend.”
“If I could give this more than a 5 star I would! Zak is very friendly and knows a lot about the products in the store! He also knows a lot about the products that people bring to trade or fix! He was very honest and gave me the best deal he could on the products I had brought in to trade. All the items are as described! Very clean and very fast. I was in there for no more than an hour. Very good price for all products! Overall a very nice owner and very clean, productive, and trustworthy store. 10/10 and would definitely recommend.”
“Super happy with my experience! I called asking about the pricing to fix my phone back glass. He ordered the part and was very communicative. Once the part was there I brought it in when it was convenient, and it was ready within 2 hours. Overall, great pricing, communication, and customer service. Highly recommend!”
“Lake Effect Phone Repair saved me HUNDREDS of dollars that I would’ve had to spend at the Apple Store and had better customer service! They were able to fix my broken MacBook screen within 24 hours of contacting them. Fast, reliable, kind, and affordable. 10/10 recommend!!!”
“I dropped my Samsung s22 Ultra right onto a rock and broke the screen. I made an appointment and they got me in the next day and I had my phone back as good as new in about an hour. Top notch service, I highly recommend.”
“Came here for a MacBook Air screen replacement. Zak’s communication was great (speedy and helpful), and the place was easy to find. Compared to other shops, the price was very affordable! Got my screen fixed within a couple hours, and I picked it up the same day I dropped the device off. Highly recommend this place to anyone.”
“This is the best repair shop in Grand Rapids for computers and phones. Zak is truly amazing. He fixed my 2016 Macbook Pro screen for the best price yet. All the other places I called were $500+ and estimating a week repair time, Zak finished the job in a day and it was the best price.”
“I dropped my phone in the morning, searched online to buy a new phone, thought why not repair it, remembered this storefront from walking around downtown, emailed Zak around 4:30 pm, he responded immediately, we drove to town, he had it fixed before close at 6 pm. I also bought a phone case. Great experience :)”
“Zak is amazing! My husband and I have been coming for the past 3 years to either fix or purchase new iPhones. I always recommend this place to all of my friends whenever I see they have a cracked screen, super quick and super fair pricing. Also love that is a locally owned one man shop!”
“If I could give a review over 5 stars I would in a heartbeat! We have had such a hard time with other tech services, and getting things set up always felt like such a hassle, but today we walked in and within 15 minutes were all taken care of and walked out feeling lighter than ever. The customer service was amazing, the quality of the 2 second-hand iPhone 14 pros we got was top-notch, and we loved petting the super fluffy and friendly shop dog bean. In short, they will now be our go-to phone people, and we will sing their praises to all our friends and family!!”
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